E-study | Created: 01/01/2014

The Importance of Network Administrative Organizations (NAOs) in Social Service Implementation: A National Nonprofit Manages an Assortment of Federal Programs in a Rapidly Changing Environment

This case demonstrates the complexity of and challenges to managing contracted social service networks. It can be used in undergraduate or graduate nonprofit and public management courses. This case can also be used to supplement discussion of the following topics: federal government devolution of service production and the emergence of the Hollow State; nonprofit utilization of government funding; mission driven management; network management; networks with diverse stakeholders; and geographically dispersed networks.

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