E-study | Created: 01/01/2015

A New System for the Office of Child Welfare

This fictional collage is based on actual incidents and situations observed by the author in human service agencies in different jurisdictions. The case has been taught in a course broadly concerned with the development of information systems for government and nonprofit organizations. The course approaches the topic from three perspectives: 1. The systems thinking tradition; 2. Principles of data architecture; 3. Challenges of software development methodology.

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