The Seattle City Auditor

This case describes the challenges facing the new city auditor of a newly created department within city government, as she begins to define the vision for her department and is presented with her first audit request.

Interview with Al Zuck

A political appointee pressures a seasoned career official to authorize an unethical contract. The official’s judgment and experience steer the appointee clear of a dangerous course, and end up winning his respect.

Aid to Children of Imprisoned Mothers: An Ethnographic Study

In the context of the developing generational divide in contemporary African-American social life, this study examines the program Aid to Children of Imprisoned Mothers (AIM) and its successes and challenges in transitioning youth to leadership.

Managing a Controversial Ballot Campaign: The Charter School Initiative in Washington State

This case is useful in an educational policy class, undergraduate level policy course, or graduate public policy courses in which students are learning about how stakeholder mapping and advocacy coalitions can help with managing the policy agenda.

The Right To Be Human: The Dilemmas Of Rights-Based Programming At Care-Bangladesh

The case tells the story of how a simple project to raise HIV awareness among sex workers evolved into a larger project that sought to empower one of the most marginalized populations in Bangladesh to fight for their basic human rights.

Introducing the Quality Control to Uruguay: Will Japanese Management Be Accepted in Another Culture?

When a Japanese economic development advisor introduces management techniques that emphasize devolution of decision making, he finds Uruguayan managers decidedly unresponsive to his ideas.

The Challenging Road to Sustainable Waste Management in Metro Manila: The Case of Payatas

The overarching goal of this case is to step away, for a moment, from Payatas and comprehend the challenges of urban waste management in developing countries. These public health, environmental, and management problems are caused by various factors which constrain the development of effective solid waste management systems. With this mindset, students should be able to

The Diabetes Clinic

A new diabetes clinic manager faces many challenges as he deals with alleged sexual harassment and even possible assault among his staff members.

Meeting the Challenges Faced by Miami’s Haitian Community Through Partnership and Consistency: Magnifying the Impact; Focusing on a Common Cause

FANM have been providing direct service, leadership development and advocacy programs for Miami’s Haitian women. FANM also builds relationships with organizations representing divers ethnic groups, enabling it to impact public policies.

Legislative Strategy: State Government Reorganization

Role-play exercise teaching subtle and practical lessons about legislative/executive relations and strategies for making progress on program issues through legislative processes.