Engages class to find cost saving and performance improvements in providing outside medical care for inmates. The case demonstrates how to identify simple changes that can lower costs and improve performance.
Engages class to find cost saving and performance improvements in providing outside medical care for inmates. The case demonstrates how to identify simple changes that can lower costs and improve performance.
With a focus on daily operations, this piece shows students viable alternatives to “command control” management styles. Accompanied by thorough teaching notes, this four page case provides important lessons in the politics of the administration of small integrated practices and creating accountability for production through local tracking systems.
This case was developed to enable students to form a sense of the complexity of the public manager’s role in steering a major transformation effort while providing essential services in a turbulent political environment.