A secretary’s shortcomings appear to be causing problems, but closer inspection finds weaknesses from other sources. Develops skills for analyzing and fixing a weak organizational culture.
A secretary’s shortcomings appear to be causing problems, but closer inspection finds weaknesses from other sources. Develops skills for analyzing and fixing a weak organizational culture.
OVEC is a relatively small group that effectively takes on the most powerful industrial interests in West Virginia. Since 1987 Janet Fout, Dianne Bady, and their co-founder, the late Laura Forman, have organized Appalachian communities to protect their air, water and mountains from being destroyed for oil, timber, coal and other profitable enterprises. With research-grounded
Conflict erupts when the Catholic Church seeks to reclaim a building that has housed a popular public school for almost fifty years based on a Hungarian law requiring localities to return all property to local religious orders. The case also prompts analysis of how local governments are caught between the dictates of nationally driven policy
Role-play exercise in which a manager has to resolve a conflict over the annual vacation schedule. Illustrates and applies key principles of conflict resolution.
Covers the history of the Pacifica Foundation of California, including a detailed description of interpersonal conflict between 1993 and 2000. This case explores the relationship between organizational behavior and organizational design.
Set in the context of urban renewal, a classic case of a manager making a professional judgment that fails to adequately consider the political dimension.
The Village of Arts and Humanities engages neighborhood residents, business owners, community groups, and other organizations in revitalizing North Central Philadelphia by recognizing and strengthening the communities existing assets and leadership.
This case sensitizes readers to the political dynamics that surround intra-organizational performance auditing and illustrates the complex problems that arise when organizations attempt to use performance as a basis for service delivery decisions.
This note, by The Evans School’s J. Patrick Dobel, Harvard’s Richard Elmore, and Evans graduate Laurie Werner, covers memo writing in depth—audience, organization, writing, and language—plus notes on email.
An award winning public agency development group applies innovative approaches to transportation issues. The group’s success in using private sector concepts and public-private partnerships transforms the agency’s outlook on providing services.